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What products do you sell?
We specialize in hard-to-find, premium products that redefine comfort and luxury. Our collection includes innovative inflatable furniture, portable spa solutions, and other unique lifestyle items sourced from around the globe.
Do you ship to all regions in Rwanda?
Yes, we deliver to every corner of Rwanda! Whether you’re in Kigali or a remote area, we’ll bring your order right to your doorstep.
How long does delivery take?
Delivery times vary depending on the product:
- Locally available items: 3–7 business days.
- Internationally sourced items: 10–30 business days.
You’ll receive a tracking number once your order is shipped.
What payment methods do you accept?
We accept MTN Mobile money and Airtel Money for your convenience.
Are your products durable and high quality?
Absolutely! We carefully select products made from premium, durable materials to ensure they meet our standards of comfort and luxury.
Can I return or exchange a product?
Yes, we accept returns within 14 days for unused items in their original packaging. Please refer to our Return and Refund Policy for details.
What if my product arrives damaged?
If your item arrives damaged, contact us within 24 hours with photos of the damage. We’ll either replace it or issue a refund.
Do you offer customer support?
Of course! Our team is here to help. Reach out via vatuyizere@sirimukamarket.com or +250785403279, and we’ll respond within 1–2 business days.
Are your products safe to use?
Yes, all our products are tested for safety and quality. We prioritize your comfort and peace of mind.
Do you offer discounts or promotions?
Yes! Follow us on social media and subscribe to our newsletter to stay updated one xclusive deals and promotions.
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